optimly
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Turn every AI chat into product insights.

Plug in. Analyze
Chatbots

like never before.

Optimly integrates with your stack in minutes — turning every AI interaction into product insights that matter.

Simple Pricing
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Trusted by
30K+ businesses
Customer 1Customer 2Customer 3
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First of its kind

What happens after
you connect Optimly?

Analyze conversations across all channels to uncover hidden patterns and behaviors.

Detect hallucinations, confusion loops, or repetitive replies in real-time — from any chatbot or agent.

Get actionable reports to optimize and evolve your assistant’s performance over time.

analysis report
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Seamless integration.

Connect your AI to everything.

Optimly integrates with your stack in minutes — websites, APIs, CRMs, WhatsApp, and more. No rebuilds required.

CRM Integration

Sync with Salesforce, HubSpot & others to auto-enrich and log every conversation.

CRM Integration preview
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Insightful Data

Analytics that go
beyond automation

Conversation Reports

Conversation Reports

Understand conversation flow, drop-off points, and friction areas across all channels.

User Analytics

User Analytics

Track retention, intent decay, and behavioral segments to spot power users or churn risk.

Sentiment Insights

Sentiment Insights

Monitor emotional tone over time — measure positivity, confusion, or frustration trends.

Predictive Trends

Predictive Trends

Get proactive alerts on engagement drop, risky replies, or declining relevance.

Performance Overview

Performance Overview

Measure how your assistant impacts sales, support KPIs, or conversion rates.

Custom Reports

Custom Reports

Export tailored insights for your team, clients, or compliance workflows.

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Setup in minutes

How does Optimly work?

  • Pick a plan that fits your team — no surprises or hidden costs.
  • Set up your AI agent: tone, language, personality, and behavior.
  • Upload docs, URLs, or connect tools to build custom knowledge.
  • Integrate anywhere — web, WhatsApp, CRMs, or use our API.
  • Monitor performance with dashboards and behavior insights.
  • Export reports to share results with teams, clients, or investors.
How it works preview
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🚀 Stay ahead with AI

Why teams choose Optimly
over building from scratch

Without Optimly
With Optimly
Weekly hours lost to repetitive questions
On average
~10–15 hours/week
0 hours/week
Average response time
5 minutes – 3 days
Instantly (24/7)
Access to product & user insights
None or basic (manual)
AI-powered reports + segmentation
Lead conversion improvement
Avg. ~10%
Up to 25–30%
Typical monthly cost
Human Labour and licensing fees
$5,000–$10,000+ (tools + headcount)
Starting from $20/month
Automatic lead capture & scoring
Instant answers from your docs
Consistent, context-aware replies
Scales to millions, effortlessly
Get Started
Simple Pricing
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👤Human-like interactions guaranteed

Conversations that
match your brand.
Not just your bot.

Match your brand’s tone and style, so every message feels like it came from your team.

Craft responses that feel thoughtful, empathetic, and engaging — not robotic.

Powered by advanced AI that understands nuance, context, and intent.

conversation
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Live in under 5 minutes

Set up in minutes. Scale forever.

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Real users. Real results.

Why people are
switching to Optimly

A highly efficient solution for companies that want to launch an AI assistant without dedicating extensive internal resources.

Clara Müller
Clara Müller
@claramueller

Optimly allowed us to deploy a multilingual assistant quickly and easily. It integrates well with our existing systems and delivers meaningful insights from day one.

#Optimly#ConversationalAI#Insights
Luca Moretti
Luca Moretti
@lucamoretti

What impressed us most is how flexible the platform is. We were able to match the assistant’s tone perfectly with our brand voice, in both English and French.

Élodie Laurent
Élodie Laurent
@elodielaurent

From uploading documentation to having a live assistant on our site took less than 30 minutes. The interface is intuitive and designed with the user in mind.

Jakub Novak
Jakub Novak
@jakubnovak

We’ve seen a measurable improvement in customer engagement since using Optimly. It’s a solid platform that requires no technical expertise to get started.

Sofia Eriksson
Sofia Eriksson
@sofiaeriksson

Optimly is a smart, scalable choice for European businesses. The API access, analytics, and native language handling are all well executed.🤖

Tobias van Dijk
Tobias van Dijk
@tobiasvandijk
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Common inquiries answered

Frequently asked questions

Optimly is the leading platform for chatbot analytics and AI-powered conversation intelligence. We help businesses improve chatbot performance, detect conversation drop-offs, and generate insights from every user interaction. Built for teams building GPT-powered bots, Rasa, Dialogflow, and other conversational AI systems.