AI Chatbots with Analytics
Lead Collection
for Smarter Engagement.
Optimly automates lead collection, appointment scheduling, and email handoff—while giving you actionable analytics and custom AI-generated reports. Integrate via API, website, WhatsApp, and more.
- Define what data to collect—get leads sent to your inbox
- Let users book appointments directly in chat
- Seamless email handoff to your team
- Custom analytics & reporting, delivered your way
- Multi-channel: API, website, WhatsApp, voice (coming soon)
What happens after
you connect Optimly?
Analyze conversations across all channels to uncover hidden patterns and behaviors.
Detect hallucinations, confusion loops, or repetitive replies in real-time — from any chatbot or agent.
Get actionable reports to optimize and evolve your assistant’s performance over time.
Connect your AI to everything.
Optimly integrates with your stack in minutes — websites, APIs, CRMs, WhatsApp, and more. No rebuilds required.
Email Handoff
Seamlessly hand off conversations to your team via email, ensuring no lead or support request is missed.
Custom Analytics & Reporting
Define your own reporting needs—Optimly's data analysis agent will generate actionable, custom reports and send them directly to you. Track leads, appointments, handoffs, and more.
Custom Reports
Define exactly what you want to measure—our data analysis agent generates and delivers tailored reports to your inbox.
Conversation Reports
Understand conversation flow, drop-off points, and friction areas across all channels.
User Analytics
Track retention, intent decay, and behavioral segments to spot power users or churn risk.
Sentiment Insights
Monitor emotional tone over time — measure positivity, confusion, or frustration trends.
Predictive Trends
Get proactive alerts on engagement drop, risky replies, or declining relevance.
Performance Overview
Measure how your assistant impacts sales, support KPIs, or conversion rates.
See a sample of Optimly's custom analytics report, designed for business users and data analysts.
From Integration to Insights
Integrate Optimly, define your data and workflow, automate lead collection, appointment scheduling, and email handoff—then get actionable analytics and custom reports.
Integrate
Connect via API, website, WhatsApp, or (soon) voice.
Define Data
Choose what info to collect, schedule, or hand off.
Automate
Let Optimly handle lead collection, scheduling, and handoff.
Analyze & Report
Get custom analytics and reports, delivered your way.
Why teams choose Optimly
over building from scratch
Conversations that
match your brand.
Not just your bot.
Match your brand’s tone and style, so every message feels like it came from your team.
Craft responses that feel thoughtful, empathetic, and engaging — not robotic.
Powered by advanced AI that understands nuance, context, and intent.
Set up in minutes. Scale forever.
Why people are
switching to Optimly
Optimly gave us something we did not even realize we were missing: clarity. Now we know exactly why users get frustrated, and which responses are actually working. It is like having a magnifying glass over every conversation.
Optimly allowed us to deploy a multilingual assistant quickly and easily. It integrates well with our existing systems and delivers meaningful insights from day one.
With Optimly we discovered that over 30% of our users were getting stuck asking about billing. We adjusted the flow, and our support tickets dropped by 25% within a week.
Connecting my agent to Optimly took me five minutes. Since then, I get real metrics, automatic error detection, and a visual way to back every model improvement with data.
We found out users were abandoning the chat right after asking about returns. Optimly spotted that pattern in days. Now we address those questions upfront and retain more customers.
Integrating Optimly was like going from blind to night vision. For the first time, we can actually see how people use our assistant — and every conversation helps us improve the product.
