What happens after
you connect Optimly?
Analyze conversations across all channels to uncover hidden patterns and behaviors.
Detect hallucinations, confusion loops, or repetitive replies in real-time — from any chatbot or agent.
Get actionable reports to optimize and evolve your assistant’s performance over time.
Connect your AI to everything.
Optimly integrates with your stack in minutes — websites, APIs, CRMs, WhatsApp, and more. No rebuilds required.
CRM Integration
Sync with Salesforce, HubSpot & others to auto-enrich and log every conversation.
Analytics that go
beyond automation
Conversation Reports
Understand conversation flow, drop-off points, and friction areas across all channels.
User Analytics
Track retention, intent decay, and behavioral segments to spot power users or churn risk.
Sentiment Insights
Monitor emotional tone over time — measure positivity, confusion, or frustration trends.
Predictive Trends
Get proactive alerts on engagement drop, risky replies, or declining relevance.
Performance Overview
Measure how your assistant impacts sales, support KPIs, or conversion rates.
Custom Reports
Export tailored insights for your team, clients, or compliance workflows.
How does Optimly work?
- Pick a plan that fits your team — no surprises or hidden costs.
- Set up your AI agent: tone, language, personality, and behavior.
- Upload docs, URLs, or connect tools to build custom knowledge.
- Integrate anywhere — web, WhatsApp, CRMs, or use our API.
- Monitor performance with dashboards and behavior insights.
- Export reports to share results with teams, clients, or investors.
Why teams choose Optimly
over building from scratch
Conversations that
match your brand.
Not just your bot.
Match your brand’s tone and style, so every message feels like it came from your team.
Craft responses that feel thoughtful, empathetic, and engaging — not robotic.
Powered by advanced AI that understands nuance, context, and intent.
Set up in minutes. Scale forever.
Why people are
switching to Optimly
Optimly gave us something we did not even realize we were missing: clarity. Now we know exactly why users get frustrated, and which responses are actually working. It is like having a magnifying glass over every conversation.
Optimly allowed us to deploy a multilingual assistant quickly and easily. It integrates well with our existing systems and delivers meaningful insights from day one.
With Optimly we discovered that over 30% of our users were getting stuck asking about billing. We adjusted the flow, and our support tickets dropped by 25% within a week.
Connecting my agent to Optimly took me five minutes. Since then, I get real metrics, automatic error detection, and a visual way to back every model improvement with data.
We found out users were abandoning the chat right after asking about returns. Optimly spotted that pattern in days. Now we address those questions upfront and retain more customers.
Integrating Optimly was like going from blind to night vision. For the first time, we can actually see how people use our assistant — and every conversation helps us improve the product.
