Analyze conversations across all channels to uncover hidden patterns and behaviors.
Detect hallucinations, confusion loops, or repetitive replies in real-time — from any chatbot or agent.
Get actionable reports to optimize and evolve your assistant’s performance over time.
Optimly integrates with your stack in minutes — websites, APIs, CRMs, WhatsApp, and more. No rebuilds required.
Sync with Salesforce, HubSpot & others to auto-enrich and log every conversation.
Understand conversation flow, drop-off points, and friction areas across all channels.
Track retention, intent decay, and behavioral segments to spot power users or churn risk.
Monitor emotional tone over time — measure positivity, confusion, or frustration trends.
Get proactive alerts on engagement drop, risky replies, or declining relevance.
Measure how your assistant impacts sales, support KPIs, or conversion rates.
Export tailored insights for your team, clients, or compliance workflows.
Match your brand’s tone and style, so every message feels like it came from your team.
Craft responses that feel thoughtful, empathetic, and engaging — not robotic.
Powered by advanced AI that understands nuance, context, and intent.
A highly efficient solution for companies that want to launch an AI assistant without dedicating extensive internal resources.✅
Optimly allowed us to deploy a multilingual assistant quickly and easily. It integrates well with our existing systems and delivers meaningful insights from day one.
What impressed us most is how flexible the platform is. We were able to match the assistant’s tone perfectly with our brand voice, in both English and French.
From uploading documentation to having a live assistant on our site took less than 30 minutes. The interface is intuitive and designed with the user in mind.
We’ve seen a measurable improvement in customer engagement since using Optimly. It’s a solid platform that requires no technical expertise to get started.
Optimly is a smart, scalable choice for European businesses. The API access, analytics, and native language handling are all well executed.🤖
Optimly is the leading platform for chatbot analytics and AI-powered conversation intelligence. We help businesses improve chatbot performance, detect conversation drop-offs, and generate insights from every user interaction. Built for teams building GPT-powered bots, Rasa, Dialogflow, and other conversational AI systems.